Cookie Policy

This Cookie Policy explains how Twilight Mound uses cookies and similar technologies on our website to enhance your browsing experience and analyze website usage.

Last updated: March 1, 2024

1. What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They allow websites to remember your preferences, improve functionality, and provide analytics about site usage.

Cookies can be:

• Session cookies: Temporary cookies that are deleted when you close your browser
• Persistent cookies: Cookies that remain on your device until they expire or are manually deleted
• First-party cookies: Cookies set by the website you're visiting
• Third-party cookies: Cookies set by external services used on the website

2. How We Use Cookies

We use cookies for various purposes to improve your experience on our website:

2.1 Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as:

• Remembering your cookie preferences
• Maintaining security during your session
• Enabling form submissions and contact requests
• Loading the website correctly across different browsers

These cookies cannot be disabled as they are necessary for the website to function.

2.2 Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This helps us:

• Analyze visitor traffic and behavior patterns
• Identify popular content and pages
• Understand which services are most interesting to visitors
• Improve website performance and user experience
• Monitor technical performance and fix issues

The information collected is aggregated and anonymous.

2.3 Functional Cookies

These cookies enhance your experience by remembering your preferences:

• Language and region settings
• Form data to prevent re-entry
• Display preferences (such as text size)
• Chat widget functionality

2.4 Marketing Cookies

With your consent, we may use marketing cookies to:

• Track visits across websites for advertising purposes
• Provide personalized content and recommendations
• Measure the effectiveness of our marketing campaigns
• Show relevant advertisements on other websites

3. Specific Cookies We Use

3.1 First-Party Cookies

Cookie Name	Purpose	Duration	Type
twilight_session	Maintains your session while browsing	Session	Necessary
cookie_preferences	Remembers your cookie consent choices	1 year	Necessary
form_data	Saves form progress to prevent data loss	1 hour	Functional
user_preferences	Stores display and accessibility preferences	30 days	Functional

3.2 Analytics Cookies

We use our own analytics system to track website performance:

Cookie Name	Purpose	Duration
tm_analytics	Tracks page views and user interactions	2 years
tm_visitor	Identifies unique visitors (anonymous)	2 years
tm_session_analytics	Tracks actions within a single session	30 minutes

4. Third-Party Services and Cookies

4.1 Social Media Integration

Our website includes social media sharing buttons and embedded content that may set cookies:

• Facebook: Social sharing and Like buttons
• Twitter: Tweet buttons and embedded tweets
• LinkedIn: Share buttons and company page integration
• Instagram: Embedded posts and feed integration

These services have their own cookie policies. Please refer to their respective privacy policies for details.

4.2 Newsletter and Email Marketing

Our newsletter signup and email marketing tools may use cookies to:

• Track email subscription preferences
• Monitor newsletter engagement
• Prevent duplicate subscriptions
• Personalize email content

5. Managing Your Cookie Preferences

5.1 Cookie Banner

When you first visit our website, you'll see a cookie banner with options to:

• Accept All: Consent to all cookies
• Necessary Only: Only accept essential cookies
• Custom Settings: Choose specific cookie categories

5.2 Changing Cookie Settings

You can change your cookie preferences at any time by:

• Clicking the "Cookie Settings" link in our website footer
• Using the cookie preference center (if available)
• Adjusting your browser settings (see below)
• Contacting us directly with your preferences

5.3 Browser Cookie Controls

You can also control cookies through your browser settings:

Google Chrome:

1. Go to Settings > Privacy and Security > Cookies and other site data
2. Choose your preferred cookie settings
3. Manage exceptions for specific websites

Firefox:

1. Go to Options > Privacy & Security
2. Under "Cookies and Site Data," click "Manage Data"
3. Adjust settings or remove specific cookies

Safari:

1. Go to Preferences > Privacy
2. Choose "Block all cookies" or "Allow from websites I visit"
3. Manage website data for specific sites

Microsoft Edge:

1. Go to Settings > Site permissions > Cookies and site data
2. Toggle settings on or off
3. Add sites to allow or block lists

6. Impact of Disabling Cookies

Disabling certain cookies may affect your website experience:

6.1 Necessary Cookies

Blocking necessary cookies may result in:

• Inability to submit contact forms
• Website functionality issues
• Security vulnerabilities
• Need to re-enter preferences repeatedly

6.2 Analytics Cookies

Disabling analytics cookies:

• Will not affect website functionality
• Prevents us from improving user experience
• Limits our ability to identify technical issues

6.3 Marketing Cookies

Blocking marketing cookies:

• Will not affect website functionality
• May result in less relevant advertisements
• Prevents personalized content recommendations

7. Mobile Devices and Apps

If you access our website through a mobile device:

• Similar cookie controls are available in mobile browsers
• Check your mobile browser's privacy settings
• Consider using privacy-focused browsers if preferred
• Mobile app cookies are managed differently (if applicable)

8. Children's Privacy

Our website and services are not intended for children under 16. We do not knowingly collect information from children through cookies. If you believe a child has provided information through our website, please contact us immediately.

9. International Users

If you're accessing our website from outside the UK:

• The same cookie practices apply
• Data may be processed in the UK
• Local privacy laws may provide additional rights
• Please contact us with specific questions about international data handling

10. Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect:

• Changes in our cookie usage
• New features or services
• Legal or regulatory requirements
• Feedback from users and privacy advocates

Significant changes will be communicated through:

• Updated "Last modified" date on this page
• Website notifications or banners
• Email notifications to newsletter subscribers

11. Contact Information

If you have questions about our use of cookies or wish to exercise your rights regarding cookies and data protection:

12. Cookie Settings

Click the button below to review and update your current cookie preferences:

Manage Cookie Preferences